Shipping Policy

⭐︎ Business hours & schedule:

OUR BUSINESS DAYS ARE MONDAY-FRIDAY, 10:00am-6:00pm.

ANY INQUIRIES WILLBE ANSWERED VIA EMAIL WITHIN 1-3 BUSINESS DAYS.

 

⭐︎ WEEKENDS, HOLY FEASTS/HOLIDAYS, JANUARY 11TH,

MARCH 7TH AND MAY 1ST ARE NOT CONSIDERED BUSINESS DAYS FOR US HERE AT THE HAPPY PRINCESS CO.  HEADQUARTERS. 

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⭐︎ WE DO NOT RESPOND TO INQUIRIES, FULFILL OR PROCESS ORDERS ON THE WEEKENDS.
 

⭐︎ OUR PROCESSING TIME IS 2-4 BUSINESS DAYS ON READY TO SHIP ITEMS, 7-10 BUSINESS DAYS ON APPAREL ITEMS AND 14-21 BUSINESS DAYS ON WHOLESALE ORDERS.

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⭐︎ PLEASE NOTE:
WEEKENDS AND HOLIDAYS ARE NOT BUSINESS DAYS, PROCESSING AND SHIPPING ARE NOT THE SAME!
 

ALL SEA MOSS, GLASS AND WHOLESALE PRODUCTS ARE SHIPPED VIA PRIORITY MAIL (1-3 BUSINESS DAYS) & ALL OTHER PRODUCTS ARE SHIPPED VIA FIRST- CLASS MAIL (2-5 BUSINESS DAYS).

PLEASE NOTE THAT WE DO NOT COVER REFUNDS DUE TO CARRIER ERRORS. 

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WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, DELAYED OR DAMAGED PACKAGES!
Please contact USPS at:
1 (800) 275-8777

 

WHEN YOU ORDER FROM HAPPY PRINCESS CO.

YOU ARE AGREEING TO OUR TERMS, CONDITIONS AND POLICIES.